Customers and repeat revenue
Subscriptions, memberships and repeat purchases need a view of acquisition, retention, pricing and the cost of serving the customer over time.
INDUSTRIES
Different businesses.
A shared need for clarity.
Your model should reflect how your business earns revenue, uses resources and turns activity into cash. Explore the work through your industry.
25years across finance, banking and business planning
10+years focused on financial modeling
200+custom projects across industries
View Henry on LinkedIn01
Technology & commerce
SaaS & AI software
Customers & seats · Plans & pricing · Retention & expansion
B2B and B2C software, vertical SaaS, AI applications, usage-based platforms and hybrid subscription businesses.Marketplaces
Active buyers · Transaction frequency · Transaction value
Service marketplaces, booking platforms, B2B exchanges, rental platforms and transaction-based digital businesses.Ecommerce & consumer brands
Traffic & customers · Conversion & repeat orders · Average order value
Direct-to-consumer brands, online retailers, subscription boxes, omnichannel businesses and marketplace sellers.Retail
Store footfall · Purchase conversion · Average basket
Specialty stores, showrooms, convenience retail, boutiques, multi-store operators and omnichannel retailers.02
Locations & property
Restaurants & food service
Seats & capacity · Daily turns · Average guest check
Restaurants, cafés, bars, quick-service concepts, delivery kitchens and multi-location food service businesses.Hospitality
Available rooms · Occupancy · Average daily rate
Hotels, boutique properties, serviced apartments, resorts, guesthouses and short-stay accommodation operators.Real estate
Area or units · Sales or rental assumptions · Development timing
Residential developments, rental properties, commercial projects, mixed-use schemes and property investment businesses.Construction
Project pipeline · Contract value · Delivery schedule
General contractors, specialist trades, renovation companies, engineering contractors and project-based construction operators.03
Production & infrastructure
Manufacturing
Production capacity · Utilization & yield · Units sold
Consumer product manufacturers, industrial production, food processing, contract manufacturing and small-scale production businesses.Logistics & transportation
Available fleet or space · Utilization · Trips or throughput
Freight carriers, last-mile delivery, warehousing, fulfillment operators and specialist transportation businesses.Agriculture
Area or production units · Yield & cycle timing · Saleable output
Crop farms, greenhouses, livestock operations, aquaculture, agricultural processing and farm-based businesses.Energy & renewables
Installed capacity · Operating output · Price or contract terms
Solar and renewable generation, storage projects, energy service businesses and energy infrastructure operators.04
Services & communities
Healthcare & clinics
Available appointments · Utilization · Service mix
Outpatient clinics, dental practices, diagnostic centers, rehabilitation providers and care service businesses.Professional services
Delivery team · Billable utilization · Realized rate
Consultancies, agencies, accounting firms, specialist practices, outsourced service providers and project-based advisory businesses.Education & training
Programs & cohorts · Enrollment · Fees & discounts
Private schools, training centers, professional education, tutoring businesses and course providers.Fitness & wellness
Members & visits · Membership and class mix · Capacity & attendance
Gyms, boutique fitness studios, Pilates and yoga studios, wellness centers and membership-based activity businesses.THE ECONOMICS BEHIND THE INDUSTRY
The revenue model
shapes the work.
Businesses in the same sector can have different economics. I identify the operating pattern first, then connect it to the cost structure, investment and cash cycle.
Transactions and products
Sales volumes, channel fees, product costs, returns and replenishment connect commercial activity to contribution and working capital.
Capacity and operating time
Rooms, seats, appointments, machines and teaching hours create capacity limits. Staffing and investment determine how that capacity can grow.
Projects and milestones
Contract value, delivery effort, progress payments and collection timing shape the economics of construction and many professional services.
Production and seasonal cycles
Input purchases, production lead times, yields and sale dates determine how long cash is committed before output can generate receipts.
Assets and development
Property and infrastructure plans connect capital expenditure, commissioning or lease-up, operating receipts and the agreed financing structure.
A BUSINESS CAN CROSS CATEGORIES
Start with how
your business works.
An online retailer with physical stores, a software-enabled service or a mixed-use property may need more than one set of drivers. I shape the scope around the business itself.
Discuss your businessLET’S MAKE THE NEXT MOVE CLEARER
What are you
working toward?
Three quick questions. Then choose a time to talk with Henry.